Connect PropStack
timum can be connected to PropStack. Your agents and properties from PropStack become bookable resources in timum, bookings appear as appointments in PropStack, and appointments from PropStack block time in timum.
Setup
- In PropStack, under Administration → API Keys, create a dedicated key for timum and copy it.
- In timum, open Settings → Integrations. There you will find the PropStack section with the heading "Connect PropStack" and the two steps.
- Paste the key into the API Key field (1) and click Connect (2). The key is checked immediately and stored encrypted; the section then shows "PropStack is connected."
- Click Register Webhooks so that PropStack informs timum about changes – this is the only way appointment reschedulings from PropStack reach timum without delay. In the Webhook Signature section, enter the Signing Secret from PropStack; until you do, it shows "not configured".
The connection belongs to the Provider Calendar, not to an individual user. Use Disconnect to undo it.
Creating resources from PropStack
After connecting, timum does not import anything automatically. When creating a resource, you choose what should be imported from PropStack:
- Agents: The PropStack Import wizard shows your staff from PropStack with email and team; use Filter by Team to narrow down the list. Each selected agent becomes a resource that customers can book appointments with.
- Properties: The Import PropStack Properties wizard shows your units with unit number, title, and address. Each selected unit becomes a resource, for example for viewings. Which of the two wizards is offered depends on your account's industry: real estate accounts import properties, all others import agents.
- Categories: With Import PropStack Categories, your PropStack appointment categories become appointment types in timum. For each category, the wizard shows the name under which the appointment type will be created.
Automations in PropStack
If an appointment type is linked to a PropStack category, every exported appointment triggers the automations attached to that category in PropStack – the wizard shows the number for each category ("triggers 2 automations"). Check these automations in PropStack before linking the category.
Imported resources must be activated like any other before customers can book (see Resources).
Features
- Export: Every booking in timum is created as an appointment in PropStack – with the responsible agent, the linked category, and the buffer times set in timum. Two hours before the appointment, the agent receives the PropStack reminder. The customer is created as a contact in PropStack or, if they already exist there, assigned to the appointment.
- Changes from PropStack: If the agent reschedules the appointment in PropStack, timum adopts the new time and notifies the booked customers. If they add a contact to the appointment in PropStack, that contact appears in timum as a participant. If they delete the appointment, it is also removed in timum. Any participants of the appointment receive a cancellation email via timum.
- Import as blocker Appointments from PropStack block the agent's time in timum so they are not double-booked. Private appointments only block the time – title and content are not transferred to timum.
- Customer emails: Confirmations, reminders, and cancellations to customers continue to be sent by timum. PropStack's customer reminder remains unaffected.
Plan
Appointments from PropStack only appear as blockers with the Professional plan. Appointment export and activities work in every plan.