Accounts
An account represents your company in timum. It contains your billing data, your booked plan, and the tickets you use to activate properties – regardless of which Provider Calendar the property is in.
Each account can contain any number of Provider Calendars. Users are free of charge and can be assigned as staff to Provider Calendars of any accounts.
Tickets
A ticket activates a property for 30 days. You can see how many tickets your plan includes in your account. Whether new properties are automatically activated and automatically renewed after expiry is configured per Provider Calendar under Settings → Process Settings.
Where to Find Your Account
- In the top right menu under Account – this is also where you switch between multiple accounts and Provider Calendars.
- Under Settings → Provider Profile, the Billing Account section shows which account the current Provider Calendar belongs to.
Flexible Organisation
Because you can create any number of Provider Calendars and move properties between them, various organisational models are possible:
- Team view: All real estate agents of a team in the same Provider Calendar for a shared calendar overview
- Location grouping: All staff of an office together
- Strict separation: Each real estate agent in their own Provider Calendar, seeing only their own properties and appointments
- Project-based: Group properties by construction project or campaign
Our support team can set up additional accounts for you on request – for example, if teams or locations need to bill independently.